IDC and Lenovo Roundtable

Digital Transformation: Rewiring the Healthcare Experience

Sponsored by

South Africa’s healthcare system is navigating a complex set of pressures. A syndemic of communicable and chronic disease, workforce shortages, rising patient expectations, and tightening budgets are pushing the system to its limits. For healthcare service providers, digital transformation has become the primary mechanism for keeping pace with what patients and healthcare professionals now demand.
The infrastructure, however, has not caught up. Fragmented systems, siloed records, and non-interoperable platforms remain the biggest barriers.

IDC research shows that 50% of META healthcare organisations want to prioritise integrated and virtual care delivery models, and half are planning further investment in health data platforms. Across the region, the priority is to shape a 360-degree patient view, built on interoperable platforms and secure, compliant infrastructure.

With AI predicted to transform healthcare, the CIO mandate is clear. Every investment must be tied to a strong outcome, and the ROI conversation must move beyond cost savings to patient outcomes, clinical efficiency, and AI at scale.

EMEA healthcare spending is forecast to grow at a 9.4% CAGR through 2029, but CIOs must ensure the foundation is ready to deliver returns the business can trust.

IDC and Lenovo are bringing together senior healthcare technology leaders in South Africa to explore what it takes to rewire the experience from the inside out.

Agenda

One Day Event

4:30PM

Registration & Networking

5:00PM

Welcome Address

5:05PM

IDC Keynote

Jonathan Tullett

Associate Research Director, IDC

5:20PM

Presentation by Lenovo

Thibault Dousson

SSG Director, META, Lenovo

5:50PM

Open Discussion

6:20PM

Summary and Close

6:25PM

Networking Dinner

Speakers

Jonathan Tullett

Associate Research Director

IDC

Read bio

Jonathan Tullett

IDC

Associate Research Director

Jonathan Tullett is Associate Research Director for IT Services across Sub-Saharan Africa. His specialist areas include IT services, outsourcing, cloud computing, information security, and digital transformation.

Originally from the U.K. and currently based in Johannesburg, Jonathan has spent two decades working in technology and media across Europe, the Middle East, and Africa. In addition to consulting and research, he has worked in cybersecurity and application development.

Jonathan leads research and consulting projects across Sub-Saharan Africa as well as engagements in Europe and the Middle East, helping customers navigate emerging digital business opportunities, refine competitive go-to-market strategies, and gain insights into regional market performance.

Jonathan combines a deep understanding of both business and technology to deliver actionable insights for clients, who include global hyperscale cloud providers, regional telecom operators, local and global systems integrators, and managed service providers, as well as end-user organizations including financial services and government.